Privacy Policy (Privacy Statement)

Effective date: January 1st 2024
Business name: Aura Light Studio (“we,” “us,” “our”)
Website: theauralight.com

1) Overview

Aura Light Studio respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website, inquire, or book photography/videography services.

2) Information we collect

We may collect the following types of information:

A) Information you provide

  • Name(s), email, phone number

  • Wedding/session details (date, locations, venue, timeline notes, preferences)

  • Messages you send via forms, email, or scheduling tools

  • Billing details (handled through secure payment providers; we typically do not store full card details)

B) Information collected automatically

  • IP address, device/browser type, pages visited, and site interactions

  • Cookies and similar technologies (see Section 6)

C) Media content

  • Photos/video captured during your session or wedding, and related selections/feedback you provide.

3) How we use your information

We use information to:

  • Respond to inquiries and schedule consultations

  • Create proposals, contracts, invoices, and deliver services

  • Communicate about planning, timelines, and deliverables

  • Improve our website and client experience

  • Maintain business records, accounting, and legal compliance

  • With your permission, share previews or publish portfolio content (see Section 5)

4) How we share your information

We do not sell your personal information.

We may share limited information with trusted service providers only as needed to operate our business, such as:

  • Scheduling tools (e.g., calendar/booking software)

  • Email/SMS tools for communication

  • Payment processors

  • Cloud storage and gallery delivery platforms

  • Album/print labs (only for orders you approve)

  • Analytics tools (e.g., website traffic measurement)

These providers are permitted to use information only to perform services for us.

5) Portfolio use (photos/video)

Because we are a visual studio, sharing work is important. We only use your images/films in our portfolio, social media, or marketing when permitted by your agreement (contract/model release) or when you have given explicit approval.

If you have privacy concerns (e.g., sensitive situations), please tell us during booking so we can discuss options.

6) Cookies & analytics

Our website may use cookies and analytics to understand traffic and improve performance. You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some site features may not function properly without cookies.

7) Data retention

We keep personal information only as long as needed for legitimate business purposes, including providing services, maintaining archives, backups, or meeting legal/accounting requirements. We may retain delivered photo/video work for archival purposes, but we cannot guarantee indefinite storage unless a specific archival add-on is purchased (if offered).

8) Security

We take reasonable steps to protect your information using secure tools, access controls, and reputable vendors. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

9) Your choices and rights

Depending on your location, you may have rights to request access, correction, or deletion of your personal information. To make a request, contact us using the details below.

10) Contact

Email: info@theauralight.com
Business address (optional): 148 Crestridge Terrace SW
Location: Calgary, Alberta, Canada